Services

• All vehicles and AC units are covered under the OEM's AMC and roadside assistance plans.
• Roadside assistance will arrive within the designated time frame.
• Vehicles come with a set of tool kits and spare belts.
• Drivers receive training to handle minor issues.
• A relief vehicle, along with expert personnel, is dispatched immediately.

• Containers are engineered to uphold temperature levels for a duration spanning 3 to 4 hours.
• Carrier AC units are installed in vehicles, supported by service stations across India.
• Drivers undergo training to diagnose and resolve minor issues with the unit remotely.
• Each air conditioning unit is equipped with its own engine and battery, ensuring continuous operation even if the vehicle's engine is compromised.
• In case of emergencies, a relief vehicle with skilled personnel is dispatched promptly.

When a vehicle experiences an accident or engine failure, the following steps are adhered to:

• The initial customer is notified.
• The vehicle is cleared for departure from the nearest station.
• If goods are damaged, an FIR (First Information Report) is filed.
• Upon the customer's approval, the goods are transferred to another vehicle.

• Our fleet undergoes regular maintenance under Annual Maintenance Contracts (AMCs) to prevent incidents like the one described. Prior to deployment, our drivers receive comprehensive training.
• Every vehicle in our fleet is equipped with emergency contact information for swift assistance if needed.
• In the event of engine damage, our vehicles' air conditioning units remain operational, powered by their independent engines and batteries.